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01-11-2024 03:04 AM
Can someone help with this one please for my Record Producer
When i select the first variable [will this contribute] to "YES" and fill in the other 2 variables to follow [in my attachment]
When i then select "NO" for the first variable and select yes again the free text and option are not back to empty and default it saves the previous inputs.
How do i fix that - I am testing it and realised that was happening.
Solved! Go to Solution.
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01-11-2024 05:25 AM
You need to have aui policy that runs when the first variable is NO.
In that ui policy add a ui action with (variable 2) and check clear value on it. It is a check box on the ui policy action.
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01-11-2024 05:38 AM
Mark true the clear value
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-11-2024 05:20 AM
How you are doing , client script or UI Policy?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-11-2024 05:25 AM
You need to have aui policy that runs when the first variable is NO.
In that ui policy add a ui action with (variable 2) and check clear value on it. It is a check box on the ui policy action.
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01-11-2024 05:38 AM
Mark true the clear value
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-12-2024 03:59 AM
Hi,
Thanks for your guidance i went into the UI Policy Action and checked the 'Clear the Variable Value'
