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01-03-2019 06:58 AM
Has anyone tried to use a MRVS as an variable included on catalog tasks? Is this because a MRVS cannot be set as 'global'? We have numerous workflows where we have catalog task fulfillers fill out variables during the fulfillment life cycle and then that task level gathered data is used later in the workflow. I know I can make the data from a MRVS available in a catalog task by enumerating the values in script and populating the task description, but my main objective here is to collect data in the MRVS in a catalog task.
Solved! Go to Solution.
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01-06-2019 08:41 PM
Whats the problem? I am able to add the multi row variable sets to catalog tasks.
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09-20-2019 11:28 AM
Hi - I'm on Madrid and can't set the multi-line variable set variables to Global either. I'd sure like the MLVS to show in my catalog tasks. Did you find a workaround?
Jill
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09-23-2019 06:12 AM
The MRVS cannot be set to global - that was a ServiceNow design decision. The way I am adding the MRVS is to manually add it in the slushbucket at the bottom of the catalog task activity in the workflow. This has been working for us on London.
