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Start date same as planned start date

I want to populate start date and end date based on planned start date and planned end date run a fix script to update existing records in rm_sprint table , wrap this as a  function  can someone help with code 

Community Alums by Community Alums  
  • 466 Views
  • 3 replies
  • 0 helpfuls

POSTMAN Cookie Management in ServiceNow REST Message

Hi Everyone,We have a requirement to implement an integration, that require authentication from 3rd party. After some investigation, we found out the way to call the API though the post authentication. However, we are not able to replica the call in ...

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LHHuy by Tera Contributor
  • 966 Views
  • 4 replies
  • 1 helpfuls

app server can't connect to DB

Hi all!Our app server cannot connect to the database and throws this error:no database connection pool available for name glide Did any of you encounter a similar error? how did you solve the problem? thanks in advance:)

Display different CMDB types on different forms?

Hello, we have the reference field cmbd_ci on multiple forms : problem, incident and change.  On the Change form, we need to filter out ci_type when ci_type = "generic" but those records need to show up on the incident and problem form .  Does anyone...

SandyL83 by Tera Guru
  • 412 Views
  • 1 replies
  • 0 helpfuls

Resolved! GlideRecord to add sys_user values to scratchpad

Good afternoon, I'm trying to capture values from the current logged in user like department, title, location, and add them to the scratchpad. The client script for the scratchpad is working, and my display business rule is successfully passing infor...

Table API Quert

Need table API to retrieve all the incidents assigned to my group (assignment_group) with state (New and InProgress) only

Dindukurthy by Giga Explorer
  • 529 Views
  • 2 replies
  • 0 helpfuls

CMDB Query question

Hi CMDB Query Gurus,I have a query against the cmdb ci table that correctly returns 41 records for a specific location.  Is it possible to add the  Business Application class to the query and retain the 41 records in the result set while also retriev...

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drslry2 by Tera Contributor
  • 515 Views
  • 2 replies
  • 2 helpfuls

How to limit the dropdown choices on a record producer

I have a quick link added on portal "submit a request" under a topic "procurement", when I will click on that link it will redirect me to a record producer and on the record producer there is a category filed which has multiple choices. The requireme...

Attribute is missing for OOB table fields

Hi,We have observed that in the incident table, certain Out-of-Box (OOB) fields possess the attribute "edge_encryption_enabled=true." Subsequently, a related attribute list is automatically generated, displaying the value "Edge Encryption Enabled" as...

Rakesh50 by Mega Sage
  • 715 Views
  • 3 replies
  • 0 helpfuls