Hi all,I need to update the HR Agent Workspace Landing Page (Agent Workspace for HR Case Management).I need to add or even update existing Workspace landing page reports to include HR tasks.How can I do this? Not familiar with UI builder so would app...
Hello,I am trying to figure out the steps to set up default columns on the List table that was created in the UI Builder. I can of course personalize it, but I want the list to default for all users and then they will have the option to change it to...
Hello,I have a requirement to query to get list field value from sys_choice table to update the field value.how to query to get list view first record using BR.. please help me on this..Thank you in advance.
Hi All, Child topics Added to the OOB Taxonomy are not reflecting in the Mega Menu in Employee Center. Even after adding the child topics and connected contents only the items which got as demo are displaying. Please refer the attached screen shots. ...
I wish to receive an email when that particular date and time arrive in real-time. So far I have created a Notification in System Notification>Email>Notifications with the following condition as shown in the below image. Email sending is ena...
Hi All, I want to configure one script for Service Catalog. When all the Tasks are closed, then corresponding RITM as well as Request will get closed automatically. Incase of any RITM if there is only single task then once the TASK is closed, then RI...
Hi,When I go to sys_user_group table and go to one of the record and Im trying to add new users to groups using the 'Edit' button under Group Members Tab, I dont see all users in the list. The 2nd thing is I want that users with admin role will be ab...
I have a scheduled report and i have added users to it, but its triggering to those users and one more user who is not part of those users.in logs i am getting like 'Notification (unknown) included recipients as a delegate of another recipient (see "...
Hi, I created a Catalog Item in catalog builder , on fullfillment I add "Step based request fulfillment", I added a approval step and I want to add more stages (ask for approval, approved). I created a copy of Step based request fulfillment so I ...
Hi all, I have a requirement where I have to create a new inbox layout. See the below image. I want to remove Reject and Accept button instead of that want to create Assign to me button. Is this possible? if yes! How? Thanks!
Hi ServiceNow Champs , We have requirement that we need to build a one click survey . As shown in below How to build these please help me . Thanks in advance @Sebastian L @Hemanth M @Manmohan K @Tony Chatfield1 @Sagar Pagar @AndersBGS @Mark Roetho...
Hi all,We wanted to place an iFrame component of one of our Service Portal page in the Workspace Experience as the widget functionality was already built there and was in sunset phase, so didn't want a reverse engineering to rebuilt it in Workspace. ...
I'm needing to update the names of some assets and CIs by removing some ending characters. I need to look for ' - ' (that's space - space) and then remove the ' - ' plus the characters after that. Have not had to do this before, still looking into i...
Hi folks, I am working on a flow designer flow and have set a condition to check if an incident's Correlation ID field is blank or not. For some reason it is always evaluating as FALSE, whether the field has data in it or not. Can someone please sh...
