Hello, we have the reference field cmbd_ci on multiple forms : problem, incident and change. On the Change form, we need to filter out ci_type when ci_type = "generic" but those records need to show up on the incident and problem form . Does anyone...
Good afternoon, I'm trying to capture values from the current logged in user like department, title, location, and add them to the scratchpad. The client script for the scratchpad is working, and my display business rule is successfully passing infor...
Need table API to retrieve all the incidents assigned to my group (assignment_group) with state (New and InProgress) only
Hi CMDB Query Gurus,I have a query against the cmdb ci table that correctly returns 41 records for a specific location. Is it possible to add the Business Application class to the query and retain the 41 records in the result set while also retriev...
Hello, I need to prevent a ServiceNow product from being removed from a Project if the Project is related to a Story. Meaning there is a relationship between the project to story tables. Also, there is a related tab for the cmdb_model table where the...
I have a quick link added on portal "submit a request" under a topic "procurement", when I will click on that link it will redirect me to a record producer and on the record producer there is a category filed which has multiple choices. The requireme...
Hi Am facing one issue like I need to bring 'City and Country' from Location to user table on the same dashboard filter option. so can you help me this please. It will be helpful. Thanks in Advance!
Hello Everyone, Need to make a report in which assignment group the ticket was breached. Thank you.
Hello, I am creating a landing page in a custom workspace for a scoped custom application. I am trying to replicate the Single Score data visualizations that you can click on in the OOB Agent Workspace landing page, Incident Overview. In the OOB Ag...
When end user see My request in mobile, "field changes" appear to him. I do not want that. So I want hide "field changes" to end user. How can i do for hide "field changes" in mobile?
Hello, I am looking for sample reports for Annual Budget Plan, Investment Approval Documents, Asset Mgmt. Any links where download or if you have sample docs that you can share is much appreciated.
Hi,We have observed that in the incident table, certain Out-of-Box (OOB) fields possess the attribute "edge_encryption_enabled=true." Subsequently, a related attribute list is automatically generated, displaying the value "Edge Encryption Enabled" as...
Hello All, I need to create a request in Employee Center in which by selecting an user, it is possible to send a request to change department. Only the department Head can approve it.Sorry for that, but i'm new in ServiceNow. I don't think it's a di...
I have a requirement, questions which are part of Risk assessment in Change Request must be available in Columns for reporting purpose.Not able to find the fields on Change Request table, questions will be shown in UI page when Risk Assessment relate...
Hi All,Whenever an end user creates a case, they have the option to create an incident or REQ/RITM in the process. I want the incident number and RITM/REQ number (+if more data from both the tables) field on the CASE table. It should show me the Inci...
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