Multi Row Variable Set (MRVS) functionality Portal vs IT Service Catalog

[michaelswartz]

Pressing the "Add" button on the modal popup of a Multi Row Variable Set (MRVS) while accessing the form via the portal will fire the OnSubmit client script.

However, pressing the "Add" button on the modal popup of a Multi Row Variable Set (MRVS) while accessing the formvia the IT Service Catalog will not fire the OnSumbit client script.

Why? Am I missing something?

[Michael Jones -]

Just to eliminate the obvious, on the script, is the Ui Type set to All?

If this was helpful or correct, please be kind and click appropriately!

Michael Jones - Proud member of the CloudPires Team!

[michaelswartz]

Absolutely 🙂  

[Michael Jones - · Accepted solution]

Actually...I found this, which is interesting:

https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-manage...

Note:

• onSubmit catalog client scripts are not supported for a multi-row variable set.

Yet, I can replicate your results. 

Works in the Portal, does not work in the UI. 

Seem this is ...by design?

If this was helpful or correct, please be kind and click appropriately!

Michael Jones - Proud member of the CloudPires Team!

[michaelswartz]

Must have read that page a hundred times. And just psychologically skipped that line because I didn't want to believe it.

Guess that means I can flush that train of thought and try a new approach with a clean slate.

Thanks