Multi Row Variable Set Not Showing Data

ted_cudi
Tera Contributor

Hi, I am trying to create a multi row variable set for a client, they are not using a portal, however, when I try to input some data, it just does not appear in the fields as it can be seen from the screenshot. I believe there is one post talking about the same issue, but I still cannot seem to understand if it is fixable or how exactly. Please help me out, I have not touched any UI pages or policiesScreenshot 2023-09-29 at 0.23.48.pngScreenshot 2023-09-29 at 0.27.39.png

2 REPLIES 2

AnveshKumar M
Tera Sage
Tera Sage

Hi @ted_cudi 

What version of ServiceNow you are in ? And do you have any Client scripts for this catalog?

And have you applied any validation tor the fields in MRVS?

Please let me know to check this further.

 

Thanks,
Anvesh

ted_cudi
Tera Contributor

Hi, thank you so much for the interest in my case. It is a relatively new version of SN and no, I do not have any Client scripts. I only created the variable set to test it and it happened, I haven't added anything else to the set or the catalog item.

 Screenshot 2023-09-29 at 9.44.21.png