Multi SSO

Nisha30
Kilo Sage

Hello Experts,

 

We have Multi SSO (SAML) for our instances. 

 

A silly question though still wondering if that works, I have set up and copied same IDP (although Instance name is different) with same certificates  (working one) ,

 

But the TEST CONNECTION is unsuccessful. 

 

Question is: Even though i have exported and copied all same set up (updating the System properties & IDP with new ServiceNow instance name ) ,  should it work ? or still the new instance have to be registered or set up in organization SSO provider? 

 

Thanks

5 REPLIES 5

Dr Atul G- LNG
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Tera Patron

Hi @Nisha30 

It should work based on the first part you mentioned. Are you getting any error code?

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Ankur Bawiskar
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@Nisha30 

simply copying is not enough for successful SAML.

Each instance will have it's own unique Certificate etc shared by customer's Identity provider/partner.

SAML certificate for DEV won't work in PROD.

So you need to do the same steps again in PROD during go-live.

check these links

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Nisha30 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Nisha30 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader