Multiple email notification
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02-01-2023 07:35 PM
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02-01-2023 10:00 PM
Hi @Community Alums ,
My catalog is still in Dev.
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02-01-2023 11:07 PM
Hello @Vengeful ,
As I can view the 'updated' check is checked in when to run. If you want to send it only when the ritm is created please uncheck the updated checkbox.
This might be the reason for triggering multiple notifications.
If my answer solved your issue, please mark my answer as ✅Correct & Helpful based on the Impact
Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.
Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.