Bring manual Email option in RITM and SCTASK)

[Tharun15]

In incident form, we have option to send manual E-mail notification; How can we get this feature in RITM and Catalog Task?

[xostmoen]

Hi kumar,

1. Navigate to any open Catalog Task, Request Item or what table element you want to add this in.

2. Right click the header, Configure -> Dictionary



3. Select the first entry (has the type: Collection)



4. In the realted list, select Attributes -> New

5. Select Email Client as Attribute, and set the Value to true.

You can do the same for any table you wish to enable this functionality for.

[Tharun15]

Hi 

xostmoe,

by default To email address is empty. how bring the email by default request. please find the above same as that and please find below 

 

this is available in the incident default email address is coming but we need to same inth RITM and SCtask 

 

thanks 

kumar

[Shraddha Madye]

Thanks! this is helpful!

[Ashutosh Munot1]

Hi,

Add Email Client attribute on this tables dictionary.

Thanks,

Ashutosh Munot