Multiple POP3 accounts

Koji Yanase
Tera Contributor

When you have multiple POP3 email accounts, how do you know the actual account that received an email?

Does "Delivered-To:" in Headers field of Email record show the account name that received the email?

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1 ACCEPTED SOLUTION

corina
ServiceNow Employee
ServiceNow Employee

Hello Koji.



Yes, the delivered to shows the POP3 account that received the respective email.


This one looks like   SN configured one, but you can also have your own.


View solution in original post

2 REPLIES 2

corina
ServiceNow Employee
ServiceNow Employee

Hello Koji.



Yes, the delivered to shows the POP3 account that received the respective email.


This one looks like   SN configured one, but you can also have your own.


Hi Corina,



Thanks for your answer!



Koji