Multiple update of records in related lists

[marianneurnes]

Hi,

I'm having some problems with updating multiple records from the list view of a related list. This used to work just fine, suddenly it stopped working.

I can mark the values that I want to change in the list, but when I double click on one of the marked values, only this specific one is updated. It does however work if I check the "Double click to edit"-box under Personalize list columns. But this only makes it work for me, while it should be a default functionality. I can also mention that it works find in table list views, just not in the related lists on forms.

Does anyone know if there is a property you kan enable to allow this?

[Kannan Nadar]

Hello Marianne,

Checkout the below link.

User Preference "Double Click to Edit"

[amanseth31]

You may please follow the below link to edit multiple records in List.

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/use/using-lists/task/t_EditMulti...

Point to focus :

1.Role required: list_updater

2.Depending on your ACL settings, some of these options might not be available even with the right role. For example, if the list is task.list and users try to select multiple incident records from that task list, the form uses the task form and not the incident form so ACLs on task are enforced instead. Since users would not have access to task specifically, the form would not show any fields.

Please Hit Like if you find it helpful.