Multirow variable set value is not visible on RITM Description in portal.

Varunkumar
Tera Contributor

‎03-06-2023 11:54 PM

multirow data values submitted. Multirow variable set value is not visible on RITM Description in portal.

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Community Alums
Not applicable

‎03-07-2023 12:19 AM

Hi @Varunkumar ,

 Please refer to this thread : https://www.servicenow.com/community/service-management-forum/multirow-variable-set-value-is-not-vis...

 

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Varunkumar
Tera Contributor

‎03-07-2023 12:22 AM

portal i have submitted values but not data is missing

 

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Varunkumar
Tera Contributor

‎03-07-2023 01:22 AM

please check

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Ankur Bawiskar
Tera Patron
Tera Patron

‎03-07-2023 01:35 AM

@Varunkumar 

so you are saying user has submitted data for MRVS during catalog form submission, but it's not visible on RITM form?

Did you check any client script running on RITM is clearing the MRVS?

Did you check any workflow script etc is clearing the MRVS post submission?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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