my instance (dev355767)

[NoshiN]

I have Australian version. I am trying to activate plugins with demo data. Each time, i am receiving an email stating the plugin was not activated please report the issue in the instance help section of service Now developer community. can some assist me how to activate my plugins. Thank you

[Tanushree Maiti]

Hi @NoshiN 

Which plugin - are you trying to install?

[Sarthak Kashyap]

Hi @NoshiN ,

If you trying to activate plugins from here please try again and again, you will get the plugin no issues in that 

Or you can try from here as well 

All< Plugins

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[Dr Atul G- LNG]

Hi @NoshiN 

This is expected behavior in a PDI.

Some plugins, especially those related to ITOM (such as Discovery), are resource-intensive and may fail to activate even after they are installed from the Developer Site. Since PDIs do not come with official ServiceNow support, there isn't much that can be done other than trying again.

My recommendation is to keep trying, and avoid activating multiple plugins at the same time. Instead, activate them one by one, allowing each plugin to complete successfully before starting the next one.

[Tanushree Maiti]

Hi @NoshiN 

For SAM, Discovery plugin , you have to try from developer portal. If you receive error message, you have to try again.