My instance is not working it is showing offline

Tanish_Arora_16
Tera Contributor

Tanish_Arora_16_0-1707734228261.png

 

5 REPLIES 5

Service_RNow
Mega Sage

Hi @Tanish_Arora_16

The Instance Help community is no longer monitored by ServiceNow employees. The only way to get help on your Personal Developer Instance is logging in to the Developer Site, and using the "Give Feedback" button (in the footer op the page).
Using the "Give Feedback" button is the only way for getting Instance Help. Doing so, will create a task for ServiceNow employees.

Seeing all recent responses, it could take a few days though before receiving help.

Also see:
https://community.servicenow.com/community?id=community_Article&sys_id=ed6a8ede1bf3b4101e579979b04bc...

Your instance is under maintenance by the ServiceNow team. It will automatically come online, after the maintenance completes. Have to wait till the maintenance is completed. Note it is taking longer time then usual. Lot of issues of the same has been report.
So i suggest you to be patient. Will be restored soon

Also Try this https://developer.servicenow.com/blog.do?p=/post/restore-pdi/ to restore your instance.

Hope this helps.
please mark my answer as Correct & Helpful based on the validations.