My Now Learning as well as Webassessor is on company's email address. Need to change company.

Lipakshi Chawla
Tera Contributor

‎06-25-2025 01:29 PM

Hi

My NowLearning profile uses company's email address for partner portal login. My webassessor account also has company's email address which is linked to NowLearning account. 

Since web assessor email address field is editable, can I change it to personal email address and also update the same in NowLearning -> ServiceNow University -> Web assessor email address ?

Will this have any impact on my login into web assessor account? Will I still be able to login ?

Will it delink/remove any existing certification since I will update personal email address now on webassessor ?

As I plan to change company/new job hence want to have access to my certifications intact.

Please help.

Thanks

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-25-2025 02:26 PM

Hi @Lipakshi Chawla 

https://learning.servicenow.com/lxp/en/credentials/change-your-webassessor-email-address?id=kb_artic...

It will not have any impact, as you're not making changes in your own learning .

I have Webassessor linked to my personal ID, and Now Learning is set up with my company ID.

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