my PDI is offline dev185982.service-now.com

[Pardhu Guduru]

my PDI is offline dev185982.service-now.com

[Dr Atul G- LNG]

Hi @Pardhu Guduru 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

[AndersBGS]

Hi @Pardhu Guduru 

I think that all have experienced from time to time that their PDI is unavailable due to unscheduled maintenance. According to this, and according to that their is no support available from ServiceNow in relation. To PDIs, you’re limited to two options:

• wait, it should come online again
• Release your instance and request a fresh installation.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Pardhu Guduru]

My PDI was under maintence from last 3to4 days, generally it will not be for this long. thats where I got bit worried

[Dr Atul G- LNG]

Hi @Pardhu Guduru 

NO one has any ETA here. it may resolved in few min or may take month as well.