Resolved! checkbox with singleline text beside
On catalog, how can I create a checkbox with single line text beside? Mean like - checked - "Others, please specify", ___________
Forum Posts
Business rule on sys_attachment table not fully working when creating new incident in ESS
Hello,I wonder if anyone can help with a problem I have.We were asked to add details of any inserted or deleted attachments in to the activity log of the related incident.So I found the business rule code below on the Community site - this will write...
How to script to send email notification with 'High Importance' for Priority 1 and Priority 2 Incidents to the assignment group*
The email notification to the assignment group, sends the message as normal, regardless, of Priority. There is an option to send with high importance. How to configure that?Thanks in advance for any help.Kind regardsDanny
Resolved! I can't import xml files anymore in the Developer instance, does anyone know why?
I used to be able to activate elevated priviledge for the current session, then download the xml update set file and add content tot he developer instance, now the buttons are no longer visible (although if you hover over the spot you still see the o...
Resolved! Notification error
Created what I thought would be a simple notification triggered when a status changes. The notification is not event triggered, however "when field changes to". Notification goes to two groups, watch_list and assignment group. However, I ge...
Resolved! Help with CI Relationship Script
All,I am having trouble with my script. I need to query the CI relationship table to only pull in the child application environment CI that is related to the Parent Application CI.Two field on the change form1. Configuration Item field2. Environmen...
How can we get journal Field Value in client side?
Hi All,Please can you suggest how can we get journalEntyValue from client side.I am able to get it server side through getJournalEntry(-1) function. but this function is not working in client side. The code is below which is working fine in server si...
To get URL Parameters using Jelly
Hi All,I have the uRL as https://instance.service-now.com/Test/Test_page.do?sysparm_document_key=TestTable,b897c9c04f29d2006c29f5a18110c7ed The parameters in my Url are Tablename, sysid of the record.I want to write a jelly script so as to achieve th...
Resolved! email client template default CC active user
Hi,I have the email client enabled from the change_request table. I have started configuring the template and it's ALL GOOD!However, one thing I am unsure of - I want the person who is opening the email client to be CCd in by default (as they would t...
Resolved! How to limit a button/UI action to appear only in certain custom application modules?
Hi ServiceNow Developers,Is there a way to limit a button/UI action to only appear in certain custom application modules?Example: I'm trying to create a custom application that is using the "sc_req_item" table to create 3 different list view.I tried ...
Resolved! Querying "sc_cat_item" table
Hello SNCI am querying "sc_cat_item" table to display the items on a page based on Category sys_id.<g:evaluate jelly="true" >var grCatItem = new GlideRecord('sc_cat_item');grCatItem.addQuery('active', true);grCatItem.addQuery('category', grSC.sys_id)...
User does not see assigned Task
Hello.I just assigned a Task to user Joe in my service request workflow. However when user Joe logs into SN, he does not see Task or My Task under Self Service.What am I missing here? Does the user need a role to see the task assigned to him?Note tha...
Resolved! Why is a query string which works fine when I put it in via browser URL not working when being called from a catalog client script?
Using the following type of URL as an example: https://[SN instance]/sys_user_list.do?sysparm_query=sys_idINjavascript:funcThatReturnsUserIdsCommaDelim(%27[test company sys_id here]%27).toString()I am using this guide more or less as a template: ...
Resolved! Advanced Notification Condition - Do not send email if member of group
HelloI have a requirement for a notification when a Request is submitted via Self-Service.I need the advanced condition to lookup the User's group membership and if is a member of a certain group, do not trigger the email.I saw this script on another...
current.group is not available in write ACL
I have created a "write ACL" on "sys_user_grmember" table. In the script part, I am using "current.group" to query a table. But it seems that current.group is returning empty.Here is the script,gs.log('groups:'+current.group +" USER :"+gs.getUser().g...
