We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Incident: Developer Site Restored and PDI Availability Issues Starting the evening o... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum AI Search results in record producer is not showing federated search results from ServiceNow Docs Read More Developer forum Filter Active Incidents where ALL Incident Tasks are Closed Hi everyone,I need hel... Read More Developer forum PDI is temporarily hibernating due to an infrastructure issue Is anyone else's PDI s... Read More Developer forum Affected details reports Incident form In the Native UI, the Affected Details tab displays 3 reports/widgets, whereas in t... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Starting the evening o... Read More Developer forum How do you explain ServiceNow P1 Critical Alarm emails to clients? Hi Community,My client... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More WSD events ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Get an exclusive look ... 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July 23, 2026 6:00 AM ServiceNow Federal Team, Leesburg Pike, Vienna, VA, USA Read More ServiceNow University Community Events Office Hours Live w/ Frances Frei — Neurodiversity & NeuroDignity at Work w/ Ludmila Praslova (APAC) July 24, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/0XJUKMS5Rv-C8wE5rg_1hQ#/registration Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. 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Activity in Developer

PDI is temporarily hibernating due to an infrastructure issue

Is anyone else's PDI stuck in "Waking Instance..."? I also see the message: "Your PDI is temporarily hibernating due to an infrastructure issue. Our team is working on a fix now." Is this a known ServiceNow outage, or should I restart my instance?

  • Question

Instances are back online or hibernating!

Hello Everyone, Most of the instances are online or hibernating now. Please let us know if you are still facing issues with your PDI. We really appreciate your patience on this.  We apologize for any inconvenience caused. Regards, Kamini Kansal

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Resolved! Transform maps loading more than the excel data

Hello Experts, One of our table is empty. Hence we are loading data from excel sheet  via Transform maps (Load Data) Since there are many duplicates in many fields hence NO COALESCE = TRUE in our transform map, since we want to load all data (around ...

  • Question

Why can't we update RITM Stage like a normal field?

Hi All, Having to add stages to a RITM flow causes a lot of unnecessary work and limitations. For example, you cannot use subflows as easily because subflows cannot set stages for the parent flow. You also cannot use solutions like, for example, lett...

  • Question

Unable to set caller field readonly with setReadOnly()

function onLoad() {    //g_form.setReadOnly("description", true);    //alert(g_form.isReadOnly("description"));    //g_form.setDisplay("short_description", false);    g_form.setMandatory("caller_id",false);    g_form.setValue("caller_id",g_user.userI...

  • Question

Unable to login to developer.servicenow.com (LOADING SCREEN)

Hi everyone,I’ve been unable to access developer.servicenow.com since yesterday evening.Here is what I’m experiencing and what I’ve tried so far: Issue:My Personal Developer Instance (PDI) went offline, and when trying to access the Developer Site, I...

  • Question

Resolved! How do you explain ServiceNow P1 Critical Alarm emails to clients?

Hi Community,My client is receiving ServiceNow P1 - Severe Critical Alarm notification emails stating that an AHA failover was initiated due to a datacenter/database issue and that service has been restored.How do you typically explain these emails t...

  • Question