'My requests' panel not showing all open requests - Service Portal

[VJ4]

Hi guys,

The request count in My Requests panel doesn't seem to be correct in Service Portal. As you can see in this screenshot, although I have only one request, it shows as if I have 31 of them?

And also, I've noticed that only some of the requests I raise get added to the panel.

Any help is greatly appreciated.

Thanks!

[VJ4 · Accepted solution]

This was down to the way the widget was querying the requests and once changed the logic the widget started showing all requests.