My Requests widget and menu item for scoped app?

[chennessy]

Service Portal newbie, I am.  I'm attempting to use a Requests menu item in the header for a scoped app.  I pulled it from the SP_Header menu.    I was able to solve the issue of $sp not working in a scoped app (found some code online here that worked!)  but now I am getting an error message that getGlideObject() is not a scoped API. I saw one post that you have to use the scoped API GlideDate or GlideDateTime but I have no idea how to script it, or replace the existing line of code that contains getGlideObject().   Has anyone edited that script in the SP_Header menu for Requests to get it to work in a scoped app?  Same with the widget... no luck there either.   Thanks in advance!

[chennessy]

The title is someone misleading... not dealing with the my Requests widget... but the menu item.

[Jace Benson]

Can you be more specific.  What did you try, how did it fail, what are you trying to accomplish?

[chennessy]

I have a scoped app that I am building a Service Portal, "ITDAS". 

I created an ITD Header Menu based on the SP Header Menu (OOB).

I attempted to add the "Requests" Menu Item, based on the item of the same name in SP Header Menu. I copied the Server Script and Condition from that SP Header Menu Item "Requests".

When I attempt to load the page, the first error message was $sp not defined. I was able to substitute some code I found online that worked for that error  (shown in this snippet).

Now I am getting the error message: Function getGlideObject is not allowed in scope x_itdas.

Here is the snippet of code that contains getGlideObject

Thanks for looking at it!

[chennessy]

I want the Requests item to appear in the header menu, with a drop-down view of that customer's requests.  (what I'm trying to accomplish).   Thanks again.