MyIdeas list are not visible for few users in Idea Portal
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‎09-08-2023 07:37 AM
After Submitting an Idea on Idea portal, customer are not able to view their own Idea on 'My Ideas' tab. I have already provided role 'snc_external' to widgets. However as an admin I am able to see lists of Ideas created by me on 'My Idea' Tabs.
Please refer to attachment:
attachment #1. When Admin is viewing their own Idea.
attachment #2. When Customer with 'snc_external' role viewing their Idea.
Please provide me appropriate solutions to make Ideas visible for customer.
Thanks
1 REPLY 1

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‎09-08-2023 07:43 AM
Hi @gagan12,
Are your ACL's allowing snc_external to read the idea records/content as well?
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.