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MyIdeas list are not visible for few users in Idea Portal

gagan12
Tera Contributor

After Submitting an Idea on Idea portal, customer are not able to view their own Idea on 'My Ideas' tab. I have already provided role 'snc_external' to widgets. However as an admin I am able to see lists of  Ideas created by me on 'My Idea' Tabs.

Please refer to attachment:

attachment #1. When Admin is viewing their own Idea.

attachment #2. When Customer with 'snc_external' role viewing their Idea.

Please provide me appropriate solutions to make Ideas visible for customer.

 

Thanks

1 REPLY 1

Peter Bodelier
Giga Sage

Hi @gagan12,

 

Are your ACL's allowing snc_external to read the idea records/content as well?


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