Need add clip on Multi row set variable set

[SNOW17]

We need assistance with a catalog item that contains a multi-row set variable. In the screenshot provided, we require the 'Clip' option to be added next to the 'Add' button. In order to obtain the attachment document, we believe we need to make batch bulk updates as shown below. Do you have any suggestions or approaches for fulfilling this requirement?

Thanks in advance.

[Dr Atul G- LNG · Accepted solution]

Hi @SNOW17 

Adding clip is not possible next to Add. You can use standard attachment option only.

[Dr Atul G- LNG · Accepted solution]

Hi @SNOW17 

Adding clip is not possible next to Add. You can use standard attachment option only.

[Mohith Devatte]

Hello @SNOW17 ,

You cant edit Multi row variable set working model as it is built OOB and changing it would effect it globally.

I can  suggest you a workaround for the same.

In the variable set you can create a variable which is of type "Attachment" which will allow you to add attachment for every record at row level.

For more info on the same please refer to below article.

https://www.servicenow.com/community/itsm-articles/attachment-variable-making-attachment-mandatory-i...

Hope this helps 

Mark the answer correct if this helps you 

THanks 

Mohith Devatte.

[SNOW17]

Will uploading an Excel attachment populate the data into the variable set immediately upon attachment?

[Mohith Devatte · Accepted solution]

@SNOW17 you might have to script for that by parsing the attached file and then use an API called GlideExcelParser() to get the data in excel and then map it to the respective variables.

For more info on the APi refer below document which has example code snippets on how to parse an excel.

https://developer.servicenow.com/dev.do#!/reference/api/vancouver/server/sn_impex-namespace/GlideExc...

Hope this helps 

Mark the answer correct if this helps you 

THanks 

Mohith Devatte.

[Mohith Devatte · Accepted solution]

Hope this helps 

Mark the answer correct if this helps you 

THanks 

Mohith Devatte.