Need additional field in Pending status popup for HR Case in Agent Workspace for HR Case Management
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09-03-2024 06:38 AM
In the native view, whenever we move the HR Case status to "Pending", we get a popup with 3 fields: reason, work notes & pending due date. Pending Due Date is a custom field.
But in "Agent Workspace for HR Case Management", I am getting only two fields: reason, work notes
How to get "pending due date" in the popup whenever state of HR Case is changed to "Pending" even in "Agent Workspace for HR Case Management" as well?
I think "Suspend Dialog Box" client script & "hr_CaseAjax" script include should be modified, but I am not sure how to do it. Please help
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