Need help in client script

[nameisnani]

Hi Team 

can any one please help me , in this request 

Based on the type of request ,  Infrasturure request should populate .

can any one please provide me script for this .

[nameisnani]

It's bit confused , could you please provide script 

[Sid_Takali]

Hi @nameisnani ServiceNow is all about Best Practice. I would suggest you to always prefer OOTB solution if possible. I'm sure you will get more complex requirement than this in future. So confusion cannot be the reason to not implementing the OOTB solution. 

Cheers!!! 

[Arya123]

Hi @nameisnani ,

You can use Catalog OnChange Client Script

Select the type : Onchange

Select the Variable Name: type_of_request// use you backend value

function onChange(control, oldValue, newValue, isLoading) {

   if (isLoading || newValue == '') {

      return;

   }

 var type = g_form.getValue('type_of_request');

 if (type == 'mainframe')//use the backend value of the Knydrnl Mainframe

 {

    g_form.removeOption('infra','storage_backup');//replace with your backend vale of Infrastructure request and Storage & BackUp

 }

 else

 {

    g_form.addOption('infra','storage_backup','Storage & BackUp');

 }

}

//add g_form.removeOption and g_form.addOption for other Choice aslo

[Community Alums]

I think this a good template to follow. Although you don't need a variable for type. The "newValue" contains the value for type of request so it become redundant to call it twice. 

[nameisnani]

@Arya123 

your script is not working