Need help in displying group hierarchy correctly in project form
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05-15-2022 10:50 PM
HI,
When we select Assigned to in demand form then aszignment group shows the group hierarchy properly.
But when the same user slected in project manager field in project form, assignment group hierachy shows all the active groups which is incorrect.
I need to display the same functionality how demand form is dispaying the AG the same needs to be displayed when project manager is selected then assignment group should show correct hierarchy.
Kindly advise me how to fix this issue?
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Scripting and Coding

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05-15-2022 10:58 PM
Can you check and compare reference qualifiers for the both fields on different tables, and you can replicate the same in Project form.
Aman Kumar
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05-15-2022 11:24 PM

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05-15-2022 11:30 PM
It is basically checking for certain roles, check dependent value on this form, also check if you have attributes "tree_picker" as true.
That you can refer in your demand assigned_to field
Aman Kumar
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05-15-2022 11:14 PM
Hi,
did you check in project form the assignment group field has some dictionary override and some ref qualifier is applied
somebody must have created dictionary override and shown the group hierarchy for demand table by adding the tree_picker attribute
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader