Need help in Virtual Agent topic configuration
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04-24-2023 03:07 AM
Hi All,
I have created a topic "I need something" with one of our standard catalog item which has (reference and multi line text variables).
I have used the "Request catalog item" topic blocker and provided the sys id of the catalog item in the inputs section.
While testing the catalog item I am getting below error regarding some NLU configuration.
Your test phrase triggered a different topic. Go back to the NLU Settings tab and make sure this phrase is tied to the correct intent.
Can anyone help me how I can address this issue in VA chat. Thank You in advance.
Regards,
Ganesh
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