Need help on Background Script

[shaik_irfan]

Hi,

I am running a background script to update a field in Asset table.

I am in global scope and kept setWorkflow(false);

But i am getting a message that asset table has few business rules running on scope app which are getting triggerd. how can we stop all the BR incuding scoped applicaiton BR's

var gr = new GlideRecord('alm_asset'); 
gr.addEncodedQuery("active=true");
gr.setLimit(100);
gr.query();
while(gr.next()){
gr.setValue('state',4);
gr.setWorkflow(false);
gr.update();
}

I am getting below message:

Cannot disable before query business rule(s) across scope boundaries (current scope: rhino.global table scope: sn_customerservice)
Cannot disable before query business rule(s) across scope boundaries (current scope: rhino.global table scope: sn_customerservice)

[Ashutosh Munot1]

https://community.servicenow.com/community?id=community_question&sys_id=db10d3e5dbdcdbc01dcaf3231f96...

[shaik_irfan]

Ashutosh,

Can you please what you mean i need to write 2 scripts 1 in global and another in scope.

If i run from scope global BR is triggering and if i write script in global scoped br are triggering

[Ankur Bawiskar]

Hi Shaik,

As Ashutosh said setWorkflow(false) when called in global scope doesn't stop triggering any BR in custom scope

same script you need to run from custom scope

screenshot below; while running in background script select the scope you want

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[shaik_irfan]

When i run in Scope i am getting 

GlideSession message was modified by sanitization. [message=Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy][sanitized=Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy]
Security restricted: Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy
Cannot disable before query business rule(s) across scope boundaries (current scope: rhino.global table scope: sn_customerservice)
GlideSession message was modified by sanitization. [message=Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy][sanitized=Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy]
Security restricted: Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy
Cannot disable before query business rule(s) across scope boundaries (current scope: rhino.global table scope: sn_customerservice)
GlideSession message was modified by sanitization. [message=Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy][sanitized=Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy]
Security restricted: Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy
Cannot disable before query business rule(s) across scope boundaries (current scope: rhino.global table scope: sn_customerservice)
GlideSession message was modified by sanitization. [message=Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy][sanitized=Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy]
Security restricted: Access to api 'setWorkflow' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy
Evaluator: org.mozilla.javascript.EvaluatorException: GlideRecord.setTableName - empty table name (sys_script_include.d0313e05db343700752384eb0b96199a.script; line 10)
   EvaluatorException(JavaScript evaluation error on:

when i run in global i am getting

Cannot disable before query business rule(s) across scope boundaries (current scope: rhino.global table scope: sn_customerservice)
Cannot disable before query business rule(s) across scope boundaries (current scope: rhino.global table scope: sn_customerservice)

[Ankur Bawiskar]

Hi Shaik,

If your records are getting updated then don't worry about the errors

the setWorkflow(false) is having that behavior and cannot be changed as it is from platform level

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur