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Resolved! Global Scope Applications and Source Control

Hello,I want to use source control for ITSM and other global scoped application customizations.In order to do that, I create an application in Studio and add the needed files.What do you think it is the best approach to define this application/s in S...

qsanchez by Tera Contributor
  • 5247 Views
  • 3 replies
  • 4 helpfuls

close tab in workspace

Need to close the tab on workspace once the record producer is submitted. Have a button on workspace called Open record producer, once i click on it, it opens the record producer.  I want to close the record producer once it is submitted. I tried wit...

areyyaar_0-1690896147927.png areyyaar_0-1690895972360.png
arey yaar by Giga Guru
  • 2039 Views
  • 3 replies
  • 0 helpfuls

Show related list on CAB Workbench Record

We are using the CAB Workbench.We want to display the related list of "Affected CI's" as one of the tabs.The issue is, you cant add related lists to the CAB Workbench screen (only sections), so I created a new "Section", and added the "Affected CI's"...

Changing_ci_tab_of_actual_change.png Change Record.png
kevinray by Giga Expert
  • 2744 Views
  • 9 replies
  • 2 helpfuls

Resolved! transform script error

please correct this code, i am getting empty watchlist (function runTransformScript(source, map, log, target /*undefined onStart*/ ) {var watchList = [];var activeEmail = source.u_data_identify_active_email_;var nonEmail = source.u_data_identif_ive_n...

Deepthi13 by Tera Expert
  • 662 Views
  • 2 replies
  • 0 helpfuls

Update multiple records for testing cases in ATF

We have a custom table(xyz) in which records are inserted based on some condition on incident table. The number of records inserted is dynamic based on certain policies.Now, I can move the incident to resolved state only if the assigned to person mar...

misprak by Tera Contributor
  • 1683 Views
  • 8 replies
  • 0 helpfuls

Resolved! attachment needs to mandatory

Hi All,  Can anyone help me, how to achieve the below requirement. when we select the 'No' in yes/No type variable in catalog item then attachment needs to mandatory. Attached the reference screenshot. Thanks in advance,Satya

How to clear options from a List field

Hi,I have the field u_alon_test of type List with hard coded choices. Im trying to clear the choices using client script. I tried to use:g_form.clearOptions('u_alon_test');but its not working. How can I clear the choices from a List field?  

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Alon Grod by Tera Expert
  • 1079 Views
  • 3 replies
  • 0 helpfuls

How To check Flow is complete or not

Hi To All,I have created one sub workflow  and flow and call boths from workflow Now I wanted to when sub workflow and flow is completed then RITM is closed .I am using set value for RITM closed But it is properly not working .In workflow flow is aut...

siva44 by Tera Contributor
  • 1109 Views
  • 1 replies
  • 0 helpfuls

Widget instance visibility

I need to control a widget instance visibility in a page based on other widget. The other widget have a button and as per user click on yes/no button this widget below should be displayed. I need help on this requirment 

how to delete the bookmarks when the role remove to a group

how to delete the bookmarks when the role remove to a group for those group members have to delete the bookmarks. I have tried with after delete business rule on sys_group_has_role table, can any one help me on this querythe BR script:(function execu...

harivas by Tera Contributor
  • 791 Views
  • 6 replies
  • 0 helpfuls

Remove "Delete" option from a Demand Not in DRAFT state

I need the Delete option to be disabled on all Demands once the Demand has left the DRAFT state so that a Demand does not get deleted accidently. I need to do this in the condition field, but it disable the delete option on all stages. I need the del...

r2024 by Tera Contributor
  • 524 Views
  • 2 replies
  • 0 helpfuls