Generate Excel from record
Hi, I have a record producer. I want to generate a excel of the submitted values after submitting the record. how to do?
Forum Posts
Catalog Item meta tags translations
Hi all, I already checked the community, but I cannot find any related article for this. Is there a way to translate meta tags? We are using localization in one of our clients. When I try to search from a portal like Página Inicial (home) as a user w...
Is there a way to disable list edit changes for a particular workspace?
hi team, Is there a way we can disable list edit changes only for one particular workspace. Let's say for agent workspace list edit should not work but it should work fine in GRC workspaceFor enabling the list edit changes this property is set to tru...
Container Mid servers Identification
Hi All, I am looking for a way to identify the container midservers. While going through the docs, I did find that the parameter- mid.container.autoupgrade.enabled helps upgrade the container mid servers automatically. May I know where can I get this...
Resolved! email template role
Hi Team , can anyone please help me with role . User came up with request , he want's create 'email template' , so which role I have to provide . and after giving the proper role , how do i test with the user in lower instance . Thanks in advance
How to add button in email script
Hi i AM TRYING TO ADD A BUTTON IN EMAIL SCRIPT AND then adding a email script on the button but it is not working the button should be clickabale <div style='height:30px;'> </div> <div><span style='color: #324450;'><button style='color: #3244...
Resolved! How to invoke a client script onchange for a new record (Incident) in Service Operations Workspace?
Greetings all My client script for onchange is getting invoked on existing record, however for a new record, neither onLoad or onChange doesnt seem to fire. Am I missing something obvious? My end goal is to display the assigned user Asset details on ...
In the transformation map, how to fill field opened by in the target table with the logged in user
I have a transform map that takes an excel table and transforms it into an occurrence in a table. This table has the field open by. And this field is always filled in as system in ocurrences that were created by import from Excel. I want this field t...
Service Portal - Body HTML Script Tag and Server Side Communication in Widget
Dear Service Portal Developers, An interesting solution has been found in order to control <script></script> section in BODY HTML of any widget using the model (Server Side section). A typical requirement was presented to me in past week , they a Cha...
Resolved! Mobile Agent dynamic Record Screen from List Screen
Apologies for the long subject line I'm currently building out the Mobile Agent app 90% from scratch as the OOTB pieces don't align with our organization's requirements. The UI Builder is a fantastic tool, though at times it feels that it should have...
Connecting Power Automate to ServiceNow via webhook
I have a customer who is trying to connect Power Automate to ServiceNow to come up with a new flow that creates a service request. The customer is attempting to do this via webhook. Looking for some guidance on how they can best achieve this, or if t...
Robust transformer - multiple target records from single source row
Hello, I have a JDBC data source and I'd like to use Robust transforms to produce multiple target records from a single row in the staging table.In the import set table a field may contain a comma-separated values and if that is the case I'd like mul...
Resolved! How can I display a condition value in a human-readable way?
Is there a way to convert a condition value into a more readable condition label? Two examples... Convert: state!=8 To: State != Canceled or State is not Canceled Convert: opened_atONToday@javascript:gs.beginningOfToday()@javascript:gs...
Can we use 1 flow for multiple catalog items?
Hello, Can we use 1 flow for multiple catalog items? If yes, can you through some light on how to use it? I have 100s of software catalog items and we want to use only one flow for approval purpose. i don't want to create 100s of flows by creating 1 ...
Resolved! Related List in Users for their RITMs
Hello! Looking to add a related list to Users to show what RITMs they've requested. Creating the Relationship and adding it to users is easy enough. But it looks like I need to add "Query with" in the relationship, otherwise it just shows all RITMs i...
