Hello, We have a requirement to capture the first assignment group for an incident and doing it using an metric definition and writing the script. I have looked online and have not been able to find much on this topic so any help would be greatly ap...
Hi Everyone, I have created a custom table which has a field called Session Table. The type of this field is Table Name. I am trying to create a report with this field but on report it is showing backend names of the table rather that label name. Is ...
Hello, We're using the OOTB dark mode with a custom theme but no matter what color we use in the theme builder the buttons are the same hard to see color. Where can I update this color for the ui action buttons? Using OOTB Polaris theme: Using any...
Is there any method to set value from MRVS to Catalog on submit of MRVS modal like g_service_calalog.getValue()?
We are email notification for every 10 mints for one of the old requested item that is closed . The log message in the additional comments of RITM is as Log status to RITM - there has been a failure of this decommissioning process. Please try again ....
Hello All,Need help on this query.I am trying to populate 1 variable value in SCtask , the variable value is showing properly in RITM values not like html tags, but in SCtask showing like below.tried with workflow script but no use. Thanks in advance
I'm creating an application through Studio, and I'm having trouble linking forms to modules, I want the same role to be able to access more than one form in different modules.The application I was trying to create would have an employee registration ...
Hi All, I want to Integrate my catalog item with sccm so user can request software installation via submitting request in service now , please help with suggestions
What would be the best way to print Knowledge Articles in ITIL and Service Portal?Is Printer friendly icon is the only option or can print button be added to individual KB Article ?
Hi all, There was requirement to create a report to show average time taken by catalog tasks to be moved from open to work in progress state.I checked in system, but there isn't any metric definition or sla definition which i can use to get this data...
Hello ServiceNow Community, I ran into an issue with having a notification send out based on certain conditions. We have a custom dropdown field in our group records named EA/IT services. This helps us divide our groups into two camps. Either IT ser...
Hii...In my PDI, I have created an indicator "Incidents Closed Reassigned" with indicator source cond as below. When I check the score on Indicator, its shows 2 for all the weeks. I am expecting the result to be 2 only for the March month weeks when ...
Heycan i show a mapNot through Google?
When I attempt to run a JDBC / SQL Server data source, it fails with the following error:MID Server reported error: java.sql.SQLException: com.microsoft.sqlserver.jdbc.SQLServerException: Login failed for user 'username1'. The username and password...
I'd like to be able to change the style of the data value. possible? how?
