Hi all,I have a UI action that calls UI Page. I used the new GlideDialogWindows to render the UI Page as popup function PopUIPage(){ var sysIds = g_list.getChecked(); var gdw = new GlideDialogWindow('ui_page'); gdw.setSize(750,300); gdw.setPrefer...
So i want a select box in my glideWindow UI Page where i have to display the users that are currently in a list collector of a record. and i want to show these two users in a select box of UI Page here: currently im using this script in my UI Page...
how to create incidents weekly trend by 6 weeks
We've been experimenting with predictive intelligence lately and exploring the it's potential regarding ITSM agents.We are trying to utilize trained solutions for similarity, clustering and classification problems. While working on clustering, we've ...
Hello, Is there a way of changing the way the Service Commitments are displayed?this i s a record preview and the way it is displayed does not look great. Any tips? Preferably i would like to avoid scripting and stay as much OOB as possible. THX!
HR campaigns allows HR to deliver the published content to targeted audience at specified time. HR may use campaigns to create and deliver information to employees. Contents can be displayed on Employee Center Pro, sent out as a mass email. The targe...
Hi, Is it possible to have a hyperlink to the announcement message to point to external URL like www.cnn.com?
Hi.When i look for implementation CSM, Documentation tell me that consumer could using self-registration in CSP.But even though active CSM plugins, "Register" Menu not showing in CSP.am i doing something wrong? or CSM changes in washington DC version...
I am trying to Show UI page or other pages in portal via widget , I tried using iframes it worked . But when i try to open a workspace in the iframe its getting opened in a new page . Is there any way to open the workspace within the iframe
Hi all, Is it possible to create an interactive filter in CSM/FSM configurable workspace homepage where I can select my work and my teams work(Similar to what is available in Servicenow operations workspace). According to my selection the data on th...
Hi All, I have ran into an issue where I am not able to delete a record which got created unknowingly in the [rm_story] table. In the list view, it is showing story number, short description, etc but when I open the record details are empty and sys...
Hi Community, I need to create a field which can store a default link (for all records). However not sure what field type needs to be created.I tried creating html field type with <a href> tag but the link is not clickable.I want something like this:...
Hi, I'd like to autopopulate the agent assist search bar with the content of the short description field. Right now, as you can see in the picture, the agent assist search bar gets autopopulated by the "search keywords" field, but it's like a backgro...
Hello experts, Does someone know if there is a way to filter global serach results in HR agent workspace using advanced dynamic script?Couldn't find a way to write script in the search source: Thanks, Tomer
Hi All,I have a requirement on assignment group mapping for Integration tickets, ServiceNow to FreshService tool need to map like this group mention below.FS ServiceNow GroupAsset ManagementCommandCenterDeskside Support MSGSrv supportDeskside Support...
