Need help on Employee Form for "Collect employee input" task type

[VShine]

I am trying to use "Employee Form" to use it on HR task type to collect employee input & mapped value back to table fields.

Created fields on table (Choice type), created choice type question type on Employee form, publish it. 

When creating HR task, it appearing correct on portal. Once assigned to provide feedback, values of response is not mapped back to field on table.

When checking under "Employee Form error" , getting this error about "Condition builder" on employee form. What should be condition triggered point? I tried  with HR service, but then it is pulling all open record for given HR service.

Please help!

[Narayana1]

This was helpful Pat, thank you!

When i assign multiple tasks to the same person, my task is getting updated now, however the system still appears to be failing to recognize that the pertinent field is complete and that the task is closed. I have a Flow associated to these tasks, one that updates the response from the task to the parent case. The Flow appears not to be able to detect the field completion and task closure. I added a 15 second wait on the flow, but to no avail.

But when i assign task to a new person, the task level field updates, task closes out and the associated Flow recognizes the updates and proceeds to update the parent case with the response, as expected.

Would you happen to know what might we be missing?

[Narayana1]

Hi @patbishop, 

I am getting some error messages now (screenshot below). Would you be able to advise on them? I see that vikrami has come across something similar as well.

[VShine]

@Narayana    

Try reverting the custom widgets to OOB one. And if your Script include - ""todoPageUtils" is custom, then try reverting it back to latest store version available. 

I am having issue even after reverting those customization. I have opened HI support ticket for that. Will keep you posted.

[VShine]

@patbishop one question..... If I make changes to "Script Include", I don't need the Business rule , is that correct?

[VShine]

@patbishop I created BR and make update to script include as you proposed. When there are more than 1 task assigned to users, I see results are added to metric instance result table, but for some reason, field on HR case is not updated. I tried running BR in background script, and get this error

can you please help?

@Narayana , were you able to implement same way?