Need help on Employee Form for "Collect employee input" task type

VShine
Mega Guru

I am trying to use "Employee Form" to use it on HR task type to collect employee input & mapped value back to table fields.

Created fields on table (Choice type), created choice type question type on Employee form, publish it. find_real_file.png

 

 

When creating HR task, it appearing correct on portal. Once assigned to provide feedback, values of response is not mapped back to field on table.

When checking under "Employee Form error" , getting this error about "Condition builder" on employee form. What should be condition triggered point? I tried  with HR service, but then it is pulling all open record for given HR service.

find_real_file.png

Please help!

28 REPLIES 28

Narayana1
Tera Contributor

Hi @vikrami  - Though i used the Script Include change Pat suggested, I ended up not using the BRs because they were force feeding values to my choice field and that wasn't working for my Flow. I also added conditions like 'HR Service = <Name of my service>', 'State = Ready or Work in Progess' to the 'Assigned to is(dynamic) Me' condition on the employee form. This alongwith the lookups and follow up tasks i set up (mentioned further below) seem to work for now. When I ensure there is only one matching active form/survey assigned to the recipient the HR Task number field populates fine on the new To-Do being assigned to them.

@patbishop how you are populating number from HR case on Assessment instance.... I tried just by creating field & mapping it, but it is staying blank. None of my info messages appears in log.

Is your error within Employee Form Errors stating that it's finding multiple applicable records, 0 records, or User doesn't have read ACL access?

The patch that I did to pass in the number field was to prevent the multiple accessible records from occurring. 

NOTE: I am however, having issues on a new form where I can see the data on the Employee Form within HR Task as an Admin, but when I view the Task as a normal user, the data isn't getting populated.  I'm about to open another discussion post on it. 

Hi @patbishop@vikrami - It was working fine for me for few days but it stopped working last night, now the record number does not populate and the employee form error reads: 'The user doesn't have read permission for the record. Please check the ACLs of the associated table.'. I think you see something similar?

@patbishop Users does have access. I am getting "multiple record" errors in "Employee Form Errors". for me, BR simply never kicking off. 

Also, I have question on how you are getting parent case number?