Need help on Service portal "My Active Tickets" widget.

[Sindhu45]

Hi all,

I'm using a simple list w menu widget to display the logged in user's active incidents. The list displays perfectly and I've set the limit to 5. After 5, it displays View All. When I click View All, it is navigating to another page then displaying the list of incidents. But my problem is, Now it is not opening any incident until I click on view all option then click on any incident. My actual requirement is when I click on any incidents from the list view before clicking on view all, then also it should open the incident record. 

And also one more problem is when I click on View all, it is displaying the list of incident records. Then If I right click on an incident and try to open it in a new tab, it is opening a blank page. How to open the incident in a new tab from the service portal widget?

Please provide your inputs to achieve these functionalities.

Thanks in advance!

[Sindhu45]

Is it fine, if I share the code with you in this conversation?

[Prerana1]

Hi Sindhu,

i also have the similar requirement, can you please suggest me

I should display the active incidents of the users.

Thanks,

Prerana