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05-25-2020 06:42 AM
Hi,
We have created the new table in the application scope with interaction table extends. Here, we would like to add and display that table in the agent workspace view. How can we display?
Please review the following screenshot. We have to add the interaction like incidents in the list section. Thanks!
Solved! Go to Solution.
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05-25-2020 07:18 AM
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05-25-2020 07:18 AM

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05-25-2020 08:13 AM
Okay Naveen, but we need to add from application scope. How can I add from application scope?
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05-25-2020 08:21 AM
I did not get. Is the table in some scope and you are unable to add.
I have checked in global and other scope. Same steps.
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05-25-2020 09:17 AM
Create a workspace view from the platform form layout for the table and you can edit or create the records from workspace itself.