Need help on setting hyperlink on Description field

[shaik_irfan]

Hi,

From the workflow when we create a Catalog Task on the description field we need to set a description along with KB article hyperlink. Can anyone please help me how to do this ?

[martin63]

@Ankur Bawiskar is it possible to add link having filtered query in HTML format description field through script in flow designer.

Any Assistance would be helpful.!!!

[prasanna_da]

Can we add the field message to the description fie

ld which has the hyper link in it 

[Tim Deniston]

There does not appear to be a way to add links (or any HTML formatting) in field messages, though you can with info messages. 

Does not work:

g_form.showFieldMsg('order','Hello <a href="https://www.google.com" target="_blank">Google</a>.','info');
g_form.showFieldMsg('order','Hello [code]<a href="https://www.google.com" target="_blank">Google</a>[/code].','info');

Works:

g_form.addInfoMessage('Hello <a href="https://www.google.com" target="_blank">Google</a>.');

[Sajilal]

For your requirement why not use a URL type of field instead of populating in String field.

https://community.servicenow.com/community?id=community_question&sys

Please Mark as ✅ Correct if this solves your issue and also mark ???? Helpful if it helps resolve your problem.

Thanks,
Saji

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