Need help on setting hyperlink on Description field

[shaik_irfan]

Hi,

From the workflow when we create a Catalog Task on the description field we need to set a description along with KB article hyperlink. Can anyone please help me how to do this ?

[Tim Deniston · Accepted solution]

Description is a plain text field, so you cannot show a hyperlink in it. You could add an HTML description field (HR Case includes one OOB called rich_description) and replace the regular Description field on your form.

[shaik_irfan]

So we do not any option to set Hyperlink in plain description field using script ?

[Harsh Vardhan]

no. you can not.

[Ankur Bawiskar]

Hi Shaik,

As suggested by Harshvardhan it is not possible to show link in description field.

Instead you can add link in work notes or comments field if you want.

Regards
Ankur