Need help on skipping Approval in workflow
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01-29-2020 08:30 AM
Hi
I have a Workflow that contains multiple approval activities. Approvals are generating via script, now our client wants to skips if the Approver approves in First Activity then we want to skip the second approver if it contains the same approver.
Example:
Approver Activity #1:
John
Raymond
Dean
Approver Activity #2:
Sean
Fred
Raymond
Now if the Raymond approvers the first Approver activity then it should skip the Approver activtiy 2.
Can anyone please help me on this

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01-29-2020 08:32 AM
There is a solution mentioned here: https://www.servicenowguru.com/scripting/business-rules-scripting/prevent-redundant-approval-request...
Another solution is to use Approval Coordinator. It should filter out duplicate approvals.

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01-29-2020 08:36 AM
Hi,
In the second approval activity, write a script to get the 1st approver and check if the user belngs to the second approver (group - I assume).
Glide Sys approval table to get approver user ID and then check if he is member of second approver.
Please let me know if you have any questions!!!
-Vinay.