Need help - Sent notifications every 24 hours until the approver responds to the request or the tick

[Vinay100]

Need help - Sent notifications every 24 hours until the approver responds to the request or the ticket is closed.  It must show as EXCEEDED 24 HRS     then EXCEEDED 36 HRS   then EXCEEDED 48 HRS  and so on

[Saurabh Gupta]

Hi,
When are you saying respond it means approve or reject?

[Saurabh Gupta]

Hi @Vinay100 

This can be easily done using flow designer.

PFA a sample flow screenshot with 3 strike rules for incident management.

Please mark the answer as correct, If I answered your query. It will be helpful for others who are looking for similar questions.

Regards
Saurabh

[Vinay100]

My requirement is once an incident is created notification must trigger after 24 hrs, then 36hrs and then 48 hrs and so on until ticket is resolved. Also on each notification subject must vary as 24/36/48 hours exceeded ie at first 24 hrs INCIDENT TICKET NUMBER "" HAS EXCEEDED 24 HRS

Next day 

INCIDENT TICKET NUMBER "" HAS EXCEEDED 36 HRS

[Saurabh Gupta]

This is also easy to fulfill using flow designer.
PFA as per your need.

For dynamic subject use flow variable.

Please mark the answer as correct, If I answered your query. It will be helpful for others who are looking for similar questions.

Regards
Saurabh