Hi All, When an existing approver is removed and added a new approver by clicking on Edit button under Approval tab, it is skipping that approval activity and moving to the next activity before that added approver is approved. Let me know how this ca...
All other fields are returning as expected, instead of 'manager'. How can I modify this to not return a sys_id? function onChange(control, oldValue, newValue, isLoading){ var requester = ''; if(g_form.getValue('ConfirmInfoReqOtherChoice') == 'No')...
Our Chief Security Officer has asked if ServiceNow has a way to force API calls are only received from designated IP addresses. As a use case, we would like to only allow servers within our local network to be able to make API calls to our ServiceN...
In the OOB Form widget there is a code line like this : return $scope.data.f._ui_actions.filter(function(action) where does this '_ui_actions.filter refer to ? And how can I hide specific UI actions on the form widget. If I use 'Disable UI Actio...
Hi guys, We are trying to integrate Servicenow with box.com box.com is providing cURL command to connect to it. so we would like to use the same in service now. 1) can we execute curl command in service now ??? 2) is there any other easy way to in...
Hi all,1) Which is the minimum role required for approvers to approve standard changes in each distinct phase or request items/catalog items?2) Do all the members belonging to the CAB approval group need any role to approve?
Hello, I have a catalog item with a requirement to allow the user to add the CI that is impacted. To meet this requirement I created two variables, a reference variable on sys_db_object to get the classes and a lookup select box variable to select t...
Hi All, How to trigger cURL API details from Business Rule or any other server-side script EX : This is the sample API curl "https://dev82225.service-now.com/api/now/table/incident"\ --request POST\ --header "Accept:application/json"\ --header "Conte...
Hey community! Hopefully someone has experienced this and found a resolution to it. I need to redirect the portal page after submitting a request to an order confirmation page or to the RITM. Currently, it is going to the Request page. The proble...
How can I add a date to my subject line. So, that means, every time this particular notification goes out, it will at least have the date. This is what I have configured so far.
I have created a table called Device Health Check (u_device_health_check) which extends from task. it stores health check tasks for devices in the CMDB. I want to add this as a related list to ALL the CMDB class forms, so cmdb_ci_app_server, cmdb_ci...
We are trying to build an Application in servicenow which will be an interface to our Software from the servicenow UI.What we are trying to achieve is that --- The user will login to servicenow with his credentials. When he navigates to our applicati...
I have been asked to update the System notification & current status widgets on our self service portal to include the description from the outage record in addition to the service and time. I have successfully made the changes to a cloned version of...
Good day team I'm having a conundrum with setting a view using a UI Action. It worked previously and doesn't seem to want to now. I have used the following to set the view when a UI Action is clicked: var link ="sc_request.do?sys_id="+sysID+"&sy...
I would like to change color of the fields on "Data Table from Instance Definition" widget in CSM Portal. Could someone tell me how to change the color from red to other one? Best Regards, Aki
