Need help to get user count associated with each installed application

nilesh_vaghela1
Tera Contributor
Hello Everyone,

 

I want to get the user count associated with the installed application. I saw one reply on the ServiceNow community and it looks similar but might be table is different.

 

 

Sys_scope API: https://<instance_name>.servservice-now.com/api/now/table/sys_scope?sysparm_limit=100

We are using the "sys_scope" table to get installed application details but I want to number the user count associated with each app.

 

Can you please help me that How can I get number the user count associated with each app?

 

Your prompt attention to this matter is greatly appreciated.
 
Thanks,
Nilesh Vaghela
8 REPLIES 8

@shyamkumar VK Thanks for the quick reply. I have tried with it but not able to get the user list or user count for each application.
I want to get a detail like,

  1. App1 is used by 3 users,
  2. App2 is used by 5 users 
  3. etc.. 

Is there any REST API or report available to get the user count associated with each app?

Can you please share details with a screenshot if possible?

 

Thanks.

 

Yeah but what do you mean by "used by"?
Are you talking about users who have roles that grant CRUD access to any of that apps tables?
Or are you talking about consumers of the tasks of that apps work?

@Uncle Rob Yes, Basically, We need a user list who can access the ServiceNow application. Read operation should work, for those who have roles to access that app.
Based on the above output list we can try to find REST API to get a list of users who can access the application.

Stacy2
Tera Expert

I think I have the same need as Nilesh is asking about.  For each Installed application in our ServiceNow Portfolio, I need a user count (ie, the count of users who have actually have the app "installed" - in cases were there is an app "install".  

Very Respectfully

StacyLen