Need help to understand date/time functions

[amaradiswamy]

Hi All,

I got a doubt while working with date/time field manipulations. for example, if i need to trigger a notification in the workflow if the current date is less than a date/time field selected in the catalog time. From the wiki article, i got how to check for this condition. But, how can i acheive this without conflicting the time zones. (for example if i use gs.nowDateTime() it is giving date/time in user's time zone, if i use gs.nowNoTZ() it is giving date/time in GMT, so if a user from us time zone has raised a request then i think it may conflicted. so i was totally confused with these, could you please some one help me to understand this clearly(with example if possible).

Thanks and regards,

Swamy

[akashsrm100]

The best practice to use Date time function is to write server side code(script include).

For more info GlideSystem Date and Time Functions - ServiceNow Wiki

Thanks

Akash Sharma

[jagarnathn]

You just make the custom date to display in the users time zone. So that it will be easy to compare.

var dt= new GlideDateTime();

dt.setvalue(current.due_date);

var actual_date=dt.getDisplayValue();

if(actual date < gs.nowDateTime()){

write your script here ;

}

[amaradiswamy]

Hi Behera,

Thanks for your reply. I am aware of these functions. My doubt is like when we should use gs.nowDateTime() and gs.nowNoTZ()?( how we can eliminate the time zone problem)?

Thanks and regards,

Swamy

[Mohammed Lais1]

HI Amaradi,

try using this script.  

var actual_date_user_timezone = formatDate(actual_date, g_user_date_time_format);

this code will change the actual time to your user time zone.