Need help with my onAfter transform script. It is not showing the image properly on the image prompt/field. Please help.

John Clyde Ap_a · ‎08-11-2022

I am trying to dynamically add attachments to every imported record and want to automatically attach it to the image prompt, I tried a script but I cannot seem to make the image display properly work..

I have tried this script:

This is what it shows up:

Its not an image as there is no preview for it. I'm not sure why it is not showing the image.

I wanted to display the images just like the other image(note that I manually added the image, but I wanted to dynamically add it base on my script) in the pic below but its not showing it properly.

For reference this is my imported excel table.

Here is my mapped fields:

Can anyone please help? It's been a few days and I am still unfortunately stuck.

Ankur Bawiskar · ‎08-11-2022

Hi,

This worked for me

Remove line 10 i.e. don't copy

Add these lines as you are removing line 10

Give correct name of image field from target table.

I assume you are loading images only into the target table from import set.

var attachmentRecord = new GlideRecord("sys_attachment");
attachmentRecord.orderByDesc("sys_created_on");
attachmentRecord.addQuery("table_name", target.sys_class_name);
attachmentRecord.addQuery("table_sys_id", target.sys_id);
attachmentRecord.addQuery("file_name", fileName);
attachmentRecord.query();
if(attachmentRecord.next()){

	var sysId = new global.VariableUtil().copyAttachment(attachmentRecord.getUniqueValue(), "ZZ_YY" + target.sys_class_name, target.sys_id);
	target.u_imageFieldName = sysId; // give your field name which holds image
	target.update();

}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Allen Andreas · ‎08-11-2022

Duplicate post: https://community.servicenow.com/community?id=community_question&sys_id=bf7527e41b11555056b699b8bd4b...

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

John Clyde Ap_a · ‎08-11-2022

Hello Allen,

Sorry about that, I have deleted the other duplicated post.

Ankur Bawiskar · ‎08-11-2022

Hi,

It's an image type of field and not file attachment type field right?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

John Clyde Ap_a · ‎08-11-2022

Hello Ankur,

Yes, it is an image type of field

Is there a way I could make it work so that the attached file based from the script can be auto assigned to the image field? as I mainly want the attached image to be displayed automatically in the image field so it will show up like those other records in the table.

Based from what I understood in the onAfter script, the green rectangle part of the script works as its mainly the attachment process as you have helped me before about it, but I am not sure as to why the red rectangle part of the script won't work. This was the thread I was basing it upon as you have suggested before.