Need Help with Script

SandeepKSingh
Kilo Sage

Hi All

 

My requirement is if logged in user has ITIL admin role then inactive incident will be shown otherwise it will be hidden.

1 ACCEPTED SOLUTION

Ravi Gaurav
Giga Sage

Hi @SandeepKSingh 


I guess you can go with both ACL and Query BR .. By checking the condition as :-

Query :-Condition ==>

 

RaviGaurav_0-1724920840071.png

Script :--->

RaviGaurav_1-1724920873760.png

 

Using ACL
Write Table.None ACL on incident table to allow only ITIL admin to see inactive incident as below :

 

RaviGaurav_2-1724920977393.png

 

Hi @Mark Roethof  you can suggest which one is suited ?

 

 

 

View solution in original post

3 REPLIES 3

Mark Roethof
Tera Patron

Hi there,

 

Please share what you tried already and where you are stuck.

I am confused what to try query BR or ACL .

Ravi Gaurav
Giga Sage

Hi @SandeepKSingh 


I guess you can go with both ACL and Query BR .. By checking the condition as :-

Query :-Condition ==>

 

RaviGaurav_0-1724920840071.png

Script :--->

RaviGaurav_1-1724920873760.png

 

Using ACL
Write Table.None ACL on incident table to allow only ITIL admin to see inactive incident as below :

 

RaviGaurav_2-1724920977393.png

 

Hi @Mark Roethof  you can suggest which one is suited ?