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08-29-2024 01:30 AM
Hi All
My requirement is if logged in user has ITIL admin role then inactive incident will be shown otherwise it will be hidden.
Solved! Go to Solution.
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08-29-2024 01:43 AM
I guess you can go with both ACL and Query BR .. By checking the condition as :-
Query :-Condition ==>
Script :--->
Using ACL
Write Table.None ACL on incident table to allow only ITIL admin to see inactive incident as below :
Hi @Mark Roethof you can suggest which one is suited ?
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08-29-2024 01:34 AM - edited 08-29-2024 01:35 AM
Hi there,
Please share what you tried already and where you are stuck.
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08-29-2024 01:36 AM
I am confused what to try query BR or ACL .
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08-29-2024 01:43 AM
I guess you can go with both ACL and Query BR .. By checking the condition as :-
Query :-Condition ==>
Script :--->
Using ACL
Write Table.None ACL on incident table to allow only ITIL admin to see inactive incident as below :
Hi @Mark Roethof you can suggest which one is suited ?