Need help with the error message "Invalid insert" on incident task form
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-25-2018 12:16 PM
Hi All,
When I try to create a new record on OOB incident_task table, it is throwing "Invalid insert" Error Message on top of the form as soon as I hit submit. Can anyone please help me to get rid of that error message and to create records in that table.
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-25-2018 12:22 PM
Check the business rules that are configured on that table.
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-25-2018 12:25 PM
Hi Prateek,
There are no business rules created on incident_task table, as you know it extends the task table. Is there anything else I need to check for?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-25-2018 12:30 PM
Is this in your PDI. I mean there could be so many things to check.
https://YourInstanceName.service-now.com/sys_script_list.do?sysparm_query=collection%3Dincident_task%5EORcollectionINincident_task%2Ctask%5EscriptLIKEabort
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-25-2018 12:36 PM
No, its not. There are no business rules and client scripts created on it.
