Hi Team,
We have a requirement to create notification when a server ci status changes from retired to Non - operational with who has changed it.
Could you please how can we create a notification condition and how can we put the user name in email body who has changed it from retired to non operational. I tried below condition but that is not triggering email nor its showing user name in email body.
request you inputs on this.
Thanks,
Abhishek
Hello @Abhishek Barik ,
Try with the below:
Configure your notification like this.
The current login user is the one who should modify the CI operational status.
Testing: First update the CI operational status to Retired and again update it to non - operational and check the email logs for notification.
Please Mark My Answer as Helpful and Accept as Solution, if you find this article helpful or resolves your issue.
Hello @Abhishek Barik ,
Try with the below:
Configure your notification like this.
The current login user is the one who should modify the CI operational status.
Testing: First update the CI operational status to Retired and again update it to non - operational and check the email logs for notification.
Please Mark My Answer as Helpful and Accept as Solution, if you find this article helpful or resolves your issue.
you would need to create for each CI class...
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
Hello @Abhishek Barik ,
Yes, If you open any of the respective ci record it will show you something like this,
If you want to trigger the notification for all other classes you can configure the notification at cmdb table along with filter condition respect to the specific classes.
Please Mark My Answer as Helpful and Accept as Solution, if you find this article helpful or resolves your issue.
