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Need suggestion regarding the instancce

sujalan
Kilo Contributor

“I requested a Personal Developer Instance 3 days ago, but it is still pending. Could someone help check provisioning status?”

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

Hi @sujalan 

 

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 6–7 days or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

 

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Aditya_hublikar
Giga Sage

Hello @sujalan ,

 

Please refer this thread :

https://www.servicenow.com/community/itsm-forum/servicenow-developer-site-notice-pdi-request-delay/t...

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

yashkamde
Mega Sage

Hello @sujalan ,

 

There is no technical workaround to obtain a PDI faster. PDIs are allocated by the ServiceNow Developer Program infrastructure based on availability.

The user must wait for an available instance or reclaim an existing inactive PDI if one exists.

Note: I have recently seen an increased number of community posts regarding PDI waitlists. This suggests the issue may be related to ServiceNow's infrastructure capacity or instance availability on their side. In such cases, users must wait until additional resources become available and an instance is assigned.

 

If my response helped mark as helpful  and accept the solution.

Tanushree Maiti
Tera Patron

Hi @sujalan 

 

PDI provisioning depends on pool availability, and your instance should be fulfilled once capacity frees up.

Delays of Personal Developer Instances (PDIs) are common  these days due to high demand and region-specific waitlists.

 

 Will suggest you to wait for it if it is already waitlisted till the fulfillment is done.

As there is no direct support for PDI provisioning issues, so patience is key

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti