Need to Add Editable field in portal

Snow47
Kilo Contributor

Hi All,

Need a help to add new field called "Time to complete" field (string)  in portal which should be editable  , helpdesk/end user has to update  this field (like 2 days , 4 days....etc any string) , 

These has to update in incident form , kindly help me where can i update code either in existing widget or new widget .

i added below server script , but this field read only , i want this editable.

 

var fields = $sp.getFields(gr, 'number,state,priority,sys_created_on,u_time_to_complete');

 

find_real_file.png

 

 

find_real_file.png

9 REPLIES 9

Snow47
Kilo Contributor

Thank you Cuong , 

I have updated  HTML and Server script , but i could not see the status field editable mode. 

Its visible wired 

find_real_file.png

Hi Snow,

 

Can you show me your script?

 

You can find the useage of edtiable field as below article:

SN Editable Field

 

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

 

Cuong Phan

DXC Consultant.

 

Regards,
Cuong Phan
ServiceNow Technical Lead

I have updated similar details , please find attached widget which i used .

Snow47
Kilo Contributor

i got a solution -

My requests widget server script 141 line  modify  to  

 

record.url = { id:'form', table: gr.getRecordClassName(), sys_id: record.sys_id};

 

Incident form directly open

Hi 

Could you please share the complete code.

I have a requirement to edit the delegate form fields from the custom widget.