Need to Add Editable field in portal
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04-25-2020 01:49 PM
Hi All,
Need a help to add new field called "Time to complete" field (string) in portal which should be editable , helpdesk/end user has to update this field (like 2 days , 4 days....etc any string) ,
These has to update in incident form , kindly help me where can i update code either in existing widget or new widget .
i added below server script , but this field read only , i want this editable.
var fields = $sp.getFields(gr, 'number,state,priority,sys_created_on,u_time_to_complete');
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04-26-2020 10:55 AM

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04-26-2020 07:16 PM
Hi Snow,
Can you show me your script?
You can find the useage of edtiable field as below article:
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Cuong Phan
DXC Consultant.
Cuong Phan
ServiceNow Technical Lead
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04-26-2020 11:00 PM
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04-27-2020 11:02 PM
i got a solution -
My requests widget server script 141 line modify to
record.url = { id:'form', table: gr.getRecordClassName(), sys_id: record.sys_id};
Incident form directly open
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03-18-2021 02:24 AM
Hi
Could you please share the complete code.
I have a requirement to edit the delegate form fields from the custom widget.