Need to change condition for Tab menu in Configurable Agent Workspace (chrome_tab)

Community Alums
Not applicable

Hi I need to change the condition for the visibility of the plus sign(see screenshot).

Dimitris3_0-1707324830159.png

 

I have searched and couldnt find any documentation on how to change the json for the condition. OOB json looks like this. I need to change the condition to make it so that only users with Write access to hr cases can see the + sign.

 

"condition": {
"tableDescription": {
"table": "sn_hr_core_case",
"canCreate": true
}

Dimitris3_1-1707324892613.png

 

2 REPLIES 2

Sid_Takali
Kilo Patron
Kilo Patron

Hi @Community Alums Here's an article that should help. It lists a few actions and how you do them in both agent and configurable workspaces: https://www.servicenow.com/community/next-experience-articles/basic-overview-on-migrating-to-a-configurable-workspace/ta-p/2332022#header 

 

Please mark my answer Correct/Helpful

Regards,

Siddharam

Community Alums
Not applicable

Hi SiddharamTakali, thank you for the article. I didnt find any solution in it though.