Need to change the change tasks number in proper way

prasannasun
Tera Contributor

when we create change request we get the change tasks created with numbers for example 

CTASK0010082Implement

and 

CTASK0010081Post implementation testing

but as part of requirement I wanted the change task numbers differently for implement it should low and for post implement it should be high like etc.

 

CTASK0010081 - Implement

CTASK0010082 - post implementation task

I wanted number in this order but trying to check everything but nothing worked. Please give me some idea

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@prasannasun 

check which flow or business rule does the creation and seems the sequence needs to be updated as per your requirement if it doesn't behave as per your requirement

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader