Need to change the change tasks number in proper way
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04-05-2025 10:49 AM
when we create change request we get the change tasks created with numbers for example
CTASK0010082 | Implement |
and
CTASK0010081 | Post implementation testing |
but as part of requirement I wanted the change task numbers differently for implement it should low and for post implement it should be high like etc.
CTASK0010081 - Implement
CTASK0010082 - post implementation task |
I wanted number in this order but trying to check everything but nothing worked. Please give me some idea
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04-06-2025 04:51 AM
check which flow or business rule does the creation and seems the sequence needs to be updated as per your requirement if it doesn't behave as per your requirement
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader