Need to change the created date for the incident.

[Abhilasha G T]

I need to change the created date for the incident. Is it possible.

Example- INC0145485 created  2023-03-09 need to change it to 2023-03-08.

How to achieve this.

[Amit Kumar Saho]

Background Script for testing:

   var Id= 'sys_id'; // Replace with the actual sys_id
   var newCreatedDate = new GlideDateTime(); // Set this to your desired date
   newCreatedDate.setDisplayValue('2023-09-01 10:00:00'); // Change to your desired date and time

   var gr = new GlideRecord('Table Name');
   if (gr.get(Id)) {
   gr.sys_created_on = newCreatedDate; // Change the created date
   gr.update(); // Save the changes
   gs.print('Created date updated successfully to: ' + gr.sys_created_on);
   } else {
   gs.print('Incident not found: ' + Id);
   }