Need to change the "Approver(which is requested state)" for the RTIM

Chiranjeevi K
Tera Expert

‎10-26-2023 07:52 PM

Hi All,

 

We have existing request which is waiting for the requestor approval but unfortunately requestor is on long vacation and we need to change approver to other user who can approve and progress the RITM.

 

Could anyone pleae give me an Idea to achieve the same please find the below and Thanks in advance !

ChiranjeeviK_0-1698375047379.png

ChiranjeeviK_1-1698375138056.png

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Niklas Peterson
Mega Sage
Mega Sage

‎10-26-2023 10:25 PM

Hi,

 

For an existing Request you just have to change the approver on the approval record. Then the new approver can approve.

 

Regards,
Niklas

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